Pick-up / Delivery / Shipping and Returns

 
Local Pick-up:
Near Victoria Park Ave x Danforth Ave.
Front Porch pick-up, appointment only.
 

Local Delivery:
Free delivery with $30+ purchase.
Zone : Postal Code with M1P, M1R, M1J, M1K, M1N, M1L, M4A, M4E, M4C, M4B, M3C, M4H, M4G, M4J, M4L, M4M, M4K, M5A, M6H

**Hold & Combine orders available. We prepare and deliver your order(s) to your door, once the total amount of purchase reaches $30. Less than that we hold your items. DM us for any inquiry.

SHIPPING 

Canada:
Free shipping with $100+(before tax, after discount).
Less than that, the fee will be calculated by weight and address.
 
"Hold & Combine orders" option - Orders will be shipped out altogether once total amount of order hits $100. Please choose "Hold & Combine Order" at checkout for a method of delivery option. Less than that, we hold your items. DM us for any inquiry.
 
$5 Lettermail is available for one thin & small items such as T-shirt or leggings, no tracking.
 
U.S. :
Contact us about shipping fee and details. 

PROCESSING
 
- All orders are processed within 3-5 business days after receiving your order confirmation by email. Local delivery happens once a week.
For shipping, you will receive another notification once the order has been shipped.
- If you need any assistance with your order, please contact us immediately at tetotecanada@outlook.com. 
We won’t be able to make any changes once your order has been shipped.
- Please confirm carefully that you entered the correct shipping address.
We are not responsible for non-delivery due to errors in the address you provide.
 

REFUND and RETURNS
 

All items are final sale. No return or exchange.

We are not responsible to any missing package after we deliver the order to your door, or ship out to Canada Post.


If you have any question, please don’t hesitate to contact us at tetotecanada@outlook.com.

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